ServiceNow Solution Architect

AppLab Systems, Inc; All (MO); Remote; USD 150,000 - 190,000; Full time

Job summary

AppLab Systems, Inc. is seeking a ServiceNow Solution Architect to oversee development, customization, and integration of ServiceNow applications. You will lead a team of developers, ensuring best practices and high-quality code while providing technical leadership and program management.

The candidate must hold CTA certification and bring extensive ServiceNow experience, with a focus on ITSM, ITOM, HRSD, and CSM modules in a remote, full-time capacity.

Qualifications

• 10+ years of experience with ServiceNow
• 4+ years in a ServiceNow Architect role
• CTA certification or equivalent deemed mandatory

Responsibilities

• Oversee ServiceNow platform administration, maintenance, and reliability.
• Lead design, development, and deployment of custom ServiceNow applications.
• Manage integrations between ServiceNow and other systems using REST/SOAP APIs.
• Provide technical leadership and mentorship to the development team.

Skills

JavaScript

REST APIs

SQL

Leadership

Problem-solving

Tools

ServiceNow

Job description

Title

ServiceNow Solution Architect

Location

Remote

Contract

Fulltime

Certifications

Certified Technical Architect (CTA)

Job Summary

We are seeking a highly skilled and experienced ServiceNow Technical Architect to oversee the development, customization, and integration of ServiceNow applications. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to lead a team of developers. CTA certification mandatory.

Key Responsibilities

• Platform Management – Oversee the administration and maintenance of the ServiceNow platform, ensuring optimal performance and reliability.
• Custom Application Development – Lead the design, development, and deployment of custom applications on the ServiceNow platform.
• Integration – Manage and implement integrations between ServiceNow and other enterprise systems using APIs, web services, and other integration tools.
• Technical Leadership – Provide technical guidance and mentorship to a team of developers, ensuring best practices and high-quality code.
• Program Management – Coordinate with project managers to ensure timely delivery of projects, meeting all requirements and specifications.
• Stakeholder Collaboration – Work closely with business stakeholders to understand their needs and translate them into technical solutions.
• Continuous Improvement – Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of the ServiceNow platform.

Qualifications

• Experience – Minimum of 10+ years of experience in ServiceNow and 4 years relevant experience as a ServiceNow Architect

Technical Skills

• Proficiency in JavaScript, HTML, CSS, and other web technologies.
• Strong understanding of ServiceNow modules, including ITSM, CSM, HRSD, ITOM and ITAM.
• Experience with ServiceNow integration using REST/SOAP APIs.
• Knowledge of database concepts and SQL.

Soft Skills

Excellent communication, leadership, and problem-solving skills