ServiceNow SDR Leadership & Pipeline Growth Lead

83zero Ltd; New York (NY); On-site; USD 100,000 - 160,000; Full time

Job summary

83zero Ltd seeks an experienced ServiceNow Sales Development Manager to lead an SDR/BDR function focused on generating new opportunities within the ServiceNow ecosystem. You will build a scalable outbound sales function, coach the team, and collaborate with Account Executives, marketing and sales leadership to ensure a steady pipeline.

Ideal candidates have 4+ years in B2B sales development and strong experience with ServiceNow modules. Strong CRM and sales engagement proficiency is required.

Qualifications

• 4+ years of B2B sales development experience including 1–2+ years managing or leading an SDR/BDR team.
• Direct experience selling into the ServiceNow ecosystem with knowledge of its buyer personas and modules.
• Working knowledge of ServiceNow solutions such as ITSM, CSM, HRSD, SecOps and FSM.
• Proven track record of building repeatable outbound processes and hitting pipeline targets.
• Strong experience with CRM and sales engagement platforms (Salesforce, HubSpot, Outreach, Salesloft or similar).

Responsibilities

• Build outbound prospecting strategies targeting ServiceNow decision-makers.
• Set pipeline generation targets and track metrics weekly.
• Partner with AEs on account-based prospecting.
• Collaborate with marketing to convert campaign leads into opportunities.
• Coach SDRs/BDRs on positioning, personas and prospecting techniques.
• Own SDR processes and tooling including CRM hygiene and call coaching.
• Monitor pipeline health and report to sales leadership.
• Stay updated on ServiceNow roadmap and translate into messaging.
• Create repeatable processes to improve productivity and conversion rates.
• Recruit and mentor SDR/BDR talent to build a high-performance culture.

Skills

B2B sales development

SDR/BDR leadership

Sales messaging & coaching

CRM & sales engagement

Education

Bachelor's degree or equivalent

Tools

Salesforce

HubSpot

Outreach

Salesloft

Job description

83zero Ltd seeks an experienced ServiceNow Sales Development Manager to lead an SDR/BDR function focused on generating new opportunities within the ServiceNow ecosystem. You will build a scalable outbound sales function, coach the team, and collaborate with Account Executives, marketing and sales leadership to ensure a steady pipeline.

Ideal candidates have 4+ years in B2B sales development and strong experience with ServiceNow modules. Strong CRM and sales engagement proficiency is required.