ServiceNow Pre-Sales Lead Architect & AI Strategy

NTT America, Inc.; Plano (TX); Remote; USD 180,000 - 230,000; Full time

Job summary

NTT DATA seeks a ServiceNow Digital Arch. Presales Senior Manager in Plano, TX, with remote work flexibility. You will lead multi-industry pre-sales efforts, align solutions with business outcomes, and drive GTM collaboration across practice sales, marketing and delivery.

The role requires deep ServiceNow expertise, executive communication skills, and a track record in value-based solutioning and strategic deal cycles.

Qualifications

• 6-8 years of pre-sales consulting experience for global enterprises.
• Proven ability to manage complex, cross-industry deals from discovery to close.
• Deep knowledge of ServiceNow AI capabilities and cross-platform architecture.

Responsibilities

• Lead pre-sales strategy and deal orchestration with multi-disciplinary teams.
• Design end-to-end ServiceNow solutions including AI, security, and integration.
• Develop value-based storytelling, ROI/TCO analyses, and roadmap alignment.
• Create assets (demonstrations, scoping templates, case studies) for GTM.

Skills

Pre-sales consulting

ServiceNow

Cross-industry deals

Executive communication

Solution architecture

Pricing & packaging

GTM collaboration

CSA/CTA/ITSM/CMS

Education

Bachelor's degree in CS/Engineering/IS

Tools

ServiceNow

Now Assist

Generative AI

Job description

NTT DATA seeks a ServiceNow Digital Arch. Presales Senior Manager in Plano, TX, with remote work flexibility. You will lead multi-industry pre-sales efforts, align solutions with business outcomes, and drive GTM collaboration across practice sales, marketing and delivery.

The role requires deep ServiceNow expertise, executive communication skills, and a track record in value-based solutioning and strategic deal cycles.