AI-Driven Partner Solutions Architect

Servicenow; Austin (TX); Hybrid; USD 140,000 - 185,000; Full time

Job summary

ServiceNow seeks an experienced Regional Managed Partner Pre-Sales Lead to drive partner growth through AI-first technology adoption and strategic collaboration. You will guide joint business planning, solution strategy, and enablement across regional partners to accelerate deal velocity and market impact.

Role requires 7+ years in pre-sales and strong ServiceNow or cloud software expertise, with travel as needed. Remote personas and flexible work options are part of ServiceNow's global approach.

Qualifications

• Experience integrating AI into work processes and driving AI-enabled outcomes.
• 7+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or cloud software solutions.
• Experience collaborating with product management, product marketing, partners, and professional services.
• Strong territory management skills, including pipeline building and working with Sales counterparts.
• Travel as necessary.

Responsibilities

• Lead joint business planning to align partner investments, industry focus, and go-to-market priorities in-region.
• Advise partners on practice growth, specialization strategy, and readiness for AI-enabled offerings.
• Influence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation.
• Drive solution strategy, aligning offerings to industry workflows and outcomes.
• Translate platform and AI capabilities into partner-differentiated, scalable solutions.
• Maintain workflow fluency across CRM, IT, Security, and Business Services.
• Lead and support technical discovery sessions, executive briefings, and demos.
• Provide technical escalation support for critical opportunities.
• Champion AI-first solution design with intelligent workflows and automation.
• Coordinate with Partner Solution Engineers and PTAs to accelerate development.
• Ensure offerings progress from concept to scalable commercialization.
• Design and execute partner-led proofs of concept and co-demonstrations.
• Connect strategy to measurable business outcomes including ROI and time-to-value.
• Support executive-level conversations with value narratives.

Skills

AI integration

Pre-sales consulting

ServiceNow/Cloud

Cross-functional collaboration

Territory management

Travel

Partner engagement

Tools

ServiceNow platform

Job description

ServiceNow seeks an experienced Regional Managed Partner Pre-Sales Lead to drive partner growth through AI-first technology adoption and strategic collaboration. You will guide joint business planning, solution strategy, and enablement across regional partners to accelerate deal velocity and market impact.

Role requires 7+ years in pre-sales and strong ServiceNow or cloud software expertise, with travel as needed. Remote personas and flexible work options are part of ServiceNow's global approach.