ServiceNow Platform Architect: Strategy & Advisory

Syncredible Solutions; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Syncredible Solutions seeks a Platform Architect to act as a trusted advisor, guiding customers in aligning ServiceNow capabilities with business outcomes and enabling rapid value realization. The role concentrates on shaping platform strategy through expert guidance rather than direct implementation.

The candidate will lead governance, health, risk management, and executive engagements, while maintaining deep expertise in core platform areas and broad knowledge across the ServiceNow ecosystem.

Qualifications

• Translate business objectives into platform strategy.
• Guide platform roadmaps and sequencing of capabilities.
• Ability to articulate risks and governance requirements.

Responsibilities

• Provide architectural advisory to customers and internal teams.
• Lead governance discussions to maintain platform health, security, and upgrades.
• Identify and mitigate risks across architectural and health dimensions.
• Engage stakeholders from technical teams to executives in reviews and workshops.
• Demonstrate ServiceNow capabilities and align AI features with business outcomes.

Skills

Technical Architecture

Stakeholder Influence

Effective Communication

Problem-Solving

Business & Industry Acumen

Job description

Syncredible Solutions seeks a Platform Architect to act as a trusted advisor, guiding customers in aligning ServiceNow capabilities with business outcomes and enabling rapid value realization. The role concentrates on shaping platform strategy through expert guidance rather than direct implementation.

The candidate will lead governance, health, risk management, and executive engagements, while maintaining deep expertise in core platform areas and broad knowledge across the ServiceNow ecosystem.