ServiceNow Platform Architect – Hybrid Onsite, CMDB/ITOM
System Soft Technologies
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Job summary
System Soft Technologies is seeking an experienced ServiceNow Platform Solutions Architect to support design, governance, and strategic direction of the ServiceNow platform for the OCTO team. The role is part of the platform team that supports CMDB and foundational services for IT solutions in a DTMB context.
The ideal candidate has 5+ years on the ServiceNow platform, strong enterprise architecture background, and excellent communication and leadership skills, with hands-on experience across
Qualifications
- Bachelor’s degree in IT or CS or related field.
- 5+ years of ServiceNow platform experience.
- 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
- Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
- Excellent communication, leadership, and problem-solving skills.
Responsibilities
- Architect ServiceNow platform solutions aligned with client strategic goals.
- Lead technical solution design, platform governance, and best practices.
- Design and support integrations with enterprise applications and services.
- Provide technical support to developers, system administrators, and project teams.
- Support platform upgrades, performance optimization, and roadmap planning.
- Ensure solutions meet security, compliance, and operational requirements.
- Collaborate with stakeholders to translate business needs into technical solutions.
Skills
Education
Tools
Job description
System Soft Technologies is seeking an experienced ServiceNow Platform Solutions Architect to support design, governance, and strategic direction of the ServiceNow platform for the OCTO team. The role is part of the platform team that supports CMDB and foundational services for IT solutions in a DTMB context.
The ideal candidate has 5+ years on the ServiceNow platform, strong enterprise architecture background, and excellent communication and leadership skills, with hands-on experience across
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