ServiceNow Platform Architect - Hybrid IT Solutions Lead

Quantum Technologies. LLC; Lansing (MI); Hybrid; USD 96.000 - 124.000; Vollzeit

Zusammenfassung

Quantum Technologies LLC is seeking a ServiceNow Platform Solutions Architect in Lansing, MI on a hybrid basis. The role drives design, governance, and strategic direction for the ServiceNow platform and its foundational services, including CMDB and core IT solutions.

The ideal candidate has 5+ years of ServiceNow platform experience and enterprise solution architecture expertise, with certifications (CSA/CTA/CAD) and ITIL Foundations. Strong communication and leadership are essential.

Qualifikationen

• Bachelor's degree in IT/CS or related field.
• 5+ years of ServiceNow platform experience.
• 5+ years of architecting and implementing enterprise ServiceNow solutions.
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.

Aufgaben

• Architect ServiceNow platform solutions aligned with client goals.
• Lead technical solution design and platform governance.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure security and compliance of solutions.
• Collaborate with stakeholders to translate business needs into technical solutions.

Kenntnisse

ServiceNow platform experience

Solution architecture

Communication

Leadership

Ausbildung

Bachelor's degree in IT/CS

CSA certification

CTA certification

CAD certification

ITIL Foundations

Tools

ServiceNow Integrations

APIs

Workflow automation

Jobbeschreibung

Quantum Technologies LLC is seeking a ServiceNow Platform Solutions Architect in Lansing, MI on a hybrid basis. The role drives design, governance, and strategic direction for the ServiceNow platform and its foundational services, including CMDB and core IT solutions.

The ideal candidate has 5+ years of ServiceNow platform experience and enterprise solution architecture expertise, with certifications (CSA/CTA/CAD) and ITIL Foundations. Strong communication and leadership are essential.