ServiceNow Solutions Architect - Hybrid Onsite

Zenfreed, LLC

Town of Lansing (NY)

Hybrid

USD 150,000 - 190,000

Full time

3 days ago
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Benefits offered by this job

Medical coverage
Dental coverage
Vision coverage
Hybrid schedule

Job summary

Zenfreed, LLC is seeking an experienced ServiceNow Platform Solutions Architect to drive design, governance, and strategy for the ServiceNow platform, including CMDB and foundational services. The role supports the DTMB OCTO, collaborating across teams to deliver enterprise-grade solutions.

The ideal candidate will have 5+ years of platform experience, CSA/CTA/CAD certifications preferred, and a bachelor’s degree in IT/CS.

Qualifications

  • 5+ years of experience with the ServiceNow platform.
  • Experience architecting and implementing enterprise ServiceNow solutions.

Responsibilities

  • Architect ServiceNow platform solutions aligned with DTMB strategic goals.
  • Lead technical solution design, platform governance, and best practices.
  • Design and support integrations with enterprise applications and services.
  • Provide technical support to developers, system administrators, and project teams.
  • Support platform upgrades, performance optimization, and roadmap planning.
  • Ensure solutions meet security, compliance, and operational requirements.
  • Collaborate with stakeholders to translate business needs into technical solutions.

Skills

Leadership
Communication
Problem solving
Team collaboration

Education

Bachelor's degree in IT/CS

Tools

ServiceNow ITSM
ServiceNow ITOM
ServiceNow ITAM
ServiceNow CMDB
ServiceNow CSDM
APIs
Workflow automation

Job description

Zenfreed, LLC is seeking an experienced ServiceNow Platform Solutions Architect to drive design, governance, and strategy for the ServiceNow platform, including CMDB and foundational services. The role supports the DTMB OCTO, collaborating across teams to deliver enterprise-grade solutions.

The ideal candidate will have 5+ years of platform experience, CSA/CTA/CAD certifications preferred, and a bachelor’s degree in IT/CS.

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