Senior ServiceNow Architect & Platform Lead

Cloud Analytics Technologies, LLC

Atlanta (GA)

On-site

USD 150,000 - 190,000

Full time

2 hours ago

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Job summary

Cloud Analytics Technologies is seeking a Senior ServiceNow Architect to lead the architectural design and roadmap for the ServiceNow platform across ITSM, ITOM, HRSD, SecOps, and CMDB. You will translate business requirements into scalable technical solutions and serve as the primary liaison for architecture, integrations, and data strategy.

The role emphasizes enforcing governance, standards, and best practices, overseeing deployment, and guiding CMDB, discovery, and service mapping

Qualifications

Lead the architectural design and roadmap for the ServiceNow platform including ITSM, ITOM, HRSD, SecOps, CMDB, and other modules.
Translate business requirements into scalable and secure technical solutions aligned with enterprise standards.
Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy.

Responsibilities

Establish and enforce platform governance, development standards, and best practices.
Oversee the configuration, customization, and deployment of ServiceNow applications.
Review and validate solutions to ensure adherence to architectural guidelines.
Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives.
Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks.
Conduct platform performance reviews and ensure system reliability, scalability, and security.
Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators.
Stay updated on ServiceNow releases and platform best practices.