ServiceNow ITOM Transformation Lead - Hybrid

EY; Akron (OH); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible vacation policy

401(k) plans

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and ensure successful project delivery. You will be responsible for building client relationships, guiding teams, and achieving high-quality outcomes through effective management.

The ideal candidate will have 4-6 years of relevant experience in ServiceNow ITOM/CMDB projects, a bachelor's degree in a related field, and strong leadership skills. EY offers competitive salaries and a flexible hybrid work model.

Qualifications

• 4–6 years of relevant ServiceNow ITOM/CMDB project experience.
• 5+ years of Big-4 or equivalent consulting experience.
• ServiceNow certified in relevant specializations.

Responsibilities

• Lead ServiceNow Transformation teams and manage projects.
• Identify and define user/customer requirements.
• Mentor and manage a multi-disciplinary team.
• Build and foster client relationships.

Skills

Business acumen

Executive communication

Agile delivery models

CMDB/ITOM integration

Mentoring teams

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

AI solutions

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and ensure successful project delivery. You will be responsible for building client relationships, guiding teams, and achieving high-quality outcomes through effective management.

The ideal candidate will have 4-6 years of relevant experience in ServiceNow ITOM/CMDB projects, a bachelor's degree in a related field, and strong leadership skills. EY offers competitive salaries and a flexible hybrid work model.