ServiceNow ITOM Transformation Lead - Hybrid

EY; Dallas (TX); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Medical and dental plans

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and manage end-to-end project delivery. Responsibilities include defining user requirements, guiding teams, and ensuring high-quality outcomes.

The ideal candidate will possess strong business acumen, a Bachelor’s degree in a relevant field, and experience in ServiceNow ITOM/CMDB projects. The position offers a hybrid work model and comprehensive benefits.

Qualifications

• Bachelor’s degree, preferably in Computer Science, Information Systems Management, Engineering, or a related discipline.
• 4–6 years of relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).

Responsibilities

• Lead ServiceNow Transformation teams, managing project delivery.
• Build client relationships and ensure high-quality outcomes.
• Mentor and manage multi-disciplinary teams.

Skills

Business acumen

Problem-solving

Executive communication

Experience with waterfall and agile models

Mentoring and supervising

Education

Bachelor’s degree in Computer Science or related

4–6 years relevant project experience

Tools

ServiceNow

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and manage end-to-end project delivery. Responsibilities include defining user requirements, guiding teams, and ensuring high-quality outcomes.

The ideal candidate will possess strong business acumen, a Bachelor’s degree in a relevant field, and experience in ServiceNow ITOM/CMDB projects. The position offers a hybrid work model and comprehensive benefits.