ServiceNow ITOM Transformation Lead - Hybrid

EY; Arlington (VA); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits

Flexible vacation policy

Hybrid work model

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and deliver high-quality solutions. You will manage end-to-end project delivery while engaging directly with clients and ensuring effective risk management.

The ideal candidate has a Bachelor's degree, 4-6 years in ServiceNow ITOM/CMDB, and experience in consulting. This role supports a hybrid work model and offers a comprehensive compensation package.

Qualifications

• 4–6 years of relevant ServiceNow ITOM/CMDB project experience.
• Experience leading teams and supervising others.
• Valid U.S. driver’s license.

Responsibilities

• Lead ServiceNow Transformation teams managing delivery of solutions.
• Define user/customer requirements for interface development.
• Guide management and delivery of processes and solutions.

Skills

Fact-based decision-making

Conflict resolution

Executive communication

Adaptability

Problem-solving

Teamwork

Relationship building

Dependability

Organization

Education

Bachelor’s degree in Computer Science or related discipline

Tools

ServiceNow

AI solutions (Now Assist, Agentic)

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and deliver high-quality solutions. You will manage end-to-end project delivery while engaging directly with clients and ensuring effective risk management.

The ideal candidate has a Bachelor's degree, 4-6 years in ServiceNow ITOM/CMDB, and experience in consulting. This role supports a hybrid work model and offers a comprehensive compensation package.