ServiceNow ITOM Lead — CMDB Architect & AI-Driven Ops

Taketwo; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Fitness allowance

Employee discount programs

Free games & events

Stocked pantries

Job summary

Taketwo in Austin, Texas, is looking for a skilled ServiceNow IT Operations Implementation Specialist to lead the implementation of the Configuration Management Database (CMDB) strategies. You will engage with various stakeholders to establish data integrity standards and drive innovation in IT operations through integrations and AI.

The role demands deep expertise in ServiceNow and JavaScript, along with excellent interpersonal skills to navigate complex operational challenges. A vibrant company culture and extensive benefits await you!

Qualifications

• Deep technical proficiency in ServiceNow platform and ITOM Visibility solutions.
• Expert in JavaScript and complex data quality governance.
• Understanding of ITSM, ITAM, and ITIL.

Responsibilities

• Lead implementation of CMDB and CSDM strategies.
• Manage lifecycle of ServiceNow Discovery and Service Mapping.
• Build integrations via IntegrationHub and scripted REST/SOAP APIs.

Skills

ServiceNow Expertise

Advanced JavaScript

GlideRecord

GlideAjax

PowerShell

Data Analysis

Interpersonal Skills

AI/ML Integration

Job description

Taketwo in Austin, Texas, is looking for a skilled ServiceNow IT Operations Implementation Specialist to lead the implementation of the Configuration Management Database (CMDB) strategies. You will engage with various stakeholders to establish data integrity standards and drive innovation in IT operations through integrations and AI.

The role demands deep expertise in ServiceNow and JavaScript, along with excellent interpersonal skills to navigate complex operational challenges. A vibrant company culture and extensive benefits await you!