ServiceNow HRSD Transformation Manager

Ernst & Young Oman; Secaucus (NJ); Hybrid; USD 143,000 - 262,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Paid holidays & time off

Job summary

EY is seeking a ServiceNow Transformation Manager in Technology Analysis to lead HRSD initiatives, drive complex technical programs, and mentor a 5-10+ person team including offshore resources. You will coordinate with business stakeholders, translate requirements into architecture, and deliver solutions across client engagements.

The role emphasizes travel to meet client needs and a strong focus on AI-enabled HRSD capabilities within a dynamic, consulting environment.

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar.

Responsibilities

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Skills

Engagement leadership

Team leadership

Client relationship building

Business acumen

AI-enabled HRSD knowledge

ServiceNow HRSD

Pre-sales / proposals

Delivery frameworks (Waterfall/Agile)

Requirements workshops

Offshore coordination

Education

Bachelor's degree in CS/IS/Engineering

Tools

ServiceNow platform

Now Assist

EmployeeWorks

Employee Slate

AI/ML tools

Job description

EY is seeking a ServiceNow Transformation Manager in Technology Analysis to lead HRSD initiatives, drive complex technical programs, and mentor a 5-10+ person team including offshore resources. You will coordinate with business stakeholders, translate requirements into architecture, and deliver solutions across client engagements.

The role emphasizes travel to meet client needs and a strong focus on AI-enabled HRSD capabilities within a dynamic, consulting environment.