ServiceNow HRSD Transformation Manager

Ernst & Young Oman; Irvine (CA); Hybrid; USD 171,000 - 297,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Job summary

EY is seeking a ServiceNow Consulting Manager to lead HRSD transformations, manage cross-functional teams, and build strong client relationships. The role focuses on delivering complex HRSD solutions with AI-enabled capabilities across client projects.

The candidate will drive planning, architecture design, and governance for successful outcomes. This position requires 4–6 years of ServiceNow HRSD experience, certifications, and proven leadership in advisory settings.

Qualifications

• Bachelor's degree or equivalent in CS/IS/Engineering.
• 4+ years of ServiceNow HRSD project experience.
• ServiceNow CSA or CAD certification; other certs desirable.

Responsibilities

• Lead ServiceNow HRSD transformations and manage delivery teams.
• Drive client workshops and align requirements with technical design.
• Ensure project milestones, quality deliverables, and risk management.

Skills

ServiceNow HRSD

Team leadership

Client relationships

AI in HRSD

Pre-sales support

Waterfall/Agile

Communication

Education

Bachelor's degree in CS/IS/Engineering

Tools

ServiceNow CSA/CAD

Master Architect/CTA (nice-to-have)

Job description

EY is seeking a ServiceNow Consulting Manager to lead HRSD transformations, manage cross-functional teams, and build strong client relationships. The role focuses on delivering complex HRSD solutions with AI-enabled capabilities across client projects.

The candidate will drive planning, architecture design, and governance for successful outcomes. This position requires 4–6 years of ServiceNow HRSD experience, certifications, and proven leadership in advisory settings.