ServiceNow developer

eBusiness Solutions Inc.; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

State of Ohio Computer Center (SOCC) is seeking a ServiceNow developer to deliver high-quality, secure, and compliant solutions in a FedRAMP‑authorized environment. This on-site role in Columbus, OH requires advanced development skills and disciplined SDLC practices.

The position involves designing and implementing ServiceNow applications, leading code reviews, supporting monthly releases, and mentoring junior developers while ensuring governance, security, and enterprise alignment with DAS OIT

Qualifications

• 5+ years hands-on ServiceNow development experience.
• Secure development in regulated environments (FedRAMP).
• Experience supporting complex enterprise workflows and releases.

Responsibilities

• Design, develop, and enhance ServiceNow apps and integrations.
• Build secure, scalable code in line with FedRAMP guidelines.
• Lead troubleshooting and root‑cause analysis for platform defects.
• Collaborate with architects and cross‑functional teams to refine requirements.
• Conduct code reviews and ensure quality across the ESM development team.
• Support monthly releases, regression testing, and UAT cycles.
• Maintain technical documentation and architectural artifacts.
• Mentor junior and agency developers on best practices.
• Ensure governance and security responsibilities are followed.
• Stay current on ServiceNow features and industry trends.
• Contribute to process improvements and modernization of development methodologies.

Skills

ServiceNow development

Script Includes

Flow Designer

UI Policies

Client Scripts

API integrations

FedRAMP compliance

Job description

We are seeking a ServiceNow developer who will be responsible for delivering high‑quality, secure, and compliant ServiceNow solutions in our FedRAMP‑authorized environment. This position requires advanced development expertise, strong platform knowledge, disciplined SDLC practices, and the ability to collaborate closely with architects, project managers, business stakeholders, and cross‑functional technical teams.

ServiceNow developer
On-Site
Columbus, OH
Long Term Contract

• Note: This is a full‑time on‑site position at the State of Ohio Computer Center (SOCC), Monday–Friday, 8:00 AM–5:00 PM, with no remote or hybrid option. Due to contractual obligations with ServiceNow FedRAMP regulatory requirements, candidates must be a U.S. Citizen or possess a valid Green Card.

Responsibilities

• Design, develop, implement, and enhance ServiceNow applications, integrations, and custom solutions aligned to DAS OIT and enterprise standards.
• Build high‑quality, secure, and scalable code following best practices and FedRAMP compliance guidelines.
• Lead troubleshooting and root‑cause analysis for platform defects, performance issues, and complex technical challenges.
• Collaborate with architects and cross‑functional teams to refine requirements, evaluate design options, and ensure alignment with enterprise strategy.
• Conduct and participate in code reviews, providing constructive feedback and maintaining quality across the ESM development team.
• Support monthly releases, regression testing, UAT cycles, and platform stability efforts (aligned with responsibilities outlined in internal developer role expectations).
• Maintain technical documentation, including workflows, test scripts, requirements, and architectural artifacts.
• Mentor junior developers and delegated agency developers, guiding them on best practices, development guardrails, and enterprise standards.
• Ensure compliance with platform governance, security, and RACI‑defined responsibilities for enterprise vs. agency development.
• Stay current on ServiceNow features, releases, and industry trends, applying modern approaches to improve reliability and performance.
• Contribute to continuous process improvements, coding standards, and modernization of development methodologies.

Required Qualifications

• 5+ years of hands‑on ServiceNow development experience (Script Includes, Business Rules, Flow Designer, UI Policies, Client Scripts, API integrations, scoped apps).
• Strong understanding of secure development in regulated environments (FedRAMP/GCC High).
• Experience supporting complex enterprise workflows, ServiceNow integrations, and release cycles.

Desired Qualifications

• Excellent communication skills and ability to collaborate with technical and non‑technical stakeholders.