ServiceNow Developer

VSG Business Solutions LLC; Columbus (OH); On-site; USD 120,000 - 170,000; Full time

Job summary

VSG Business Solutions LLC seeks a dual-threat ServiceNow Developer to drive enterprise-wide designs and implementations in a FedRAMP-authorized environment. The role focuses on scalable security, compliant digital transformation, and service optimization for a high-profile public sector client.

The candidate will lead complex development, integrations, and governance efforts onsite in Columbus, OH, leveraging advanced JavaScript, HTML/CSS, and ServiceNow tooling to deliver robust, upgradeable

Qualifications

• 8+ years in IT with 5+ years deep ServiceNow development/architecture experience.
• Expert-level JavaScript, HTML/CSS; proficient with ServiceNow Studio, UI Builder, and Service Portal.
• Experience in FedRAMP or similarly regulated government cloud environments.

Responsibilities

• Design and develop custom scoped applications, Business Rules, Script Includes, UI Actions, and Client Scripts.
• Implement and maintain security controls, ACLs, data encryption, and secure coding standards in FedRAMP context.
• Lead integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs.
• Establish development standards, perform code reviews, and ensure platform health and upgradeability.
• Collaborate with Engagement Lead and stakeholders to translate requirements into high-level design and technical specs.

Skills

JavaScript

HTML/CSS

ServiceNow development

Education

ServiceNow certifications (CSA, CAD, CIS)

ITIL v4 Foundations

Tools

Studio

UI Builder

Service Portal

MID Servers

REST/SOAP APIs

Job description

Role Overview: We are seeking a dual-threat ServiceNow Developer to lead the technical design and execution of enterprise-wide solutions for a high-profile public sector client.

The successful candidate will ensure the platform remains scalable, secure, and compliant within a FedRAMP-authorized environment, focusing on digital transformation and service optimization.

Key Responsibilities:

• Hands-on Development: Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide APIs.
• FedRAMP Compliance: Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements.
• Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs.
• Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability.
• Collaboration: Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications.

Required Qualifications:

• Experience: 8+ years of experience in IT, with at least 5 years of deep technical experience in ServiceNow development and architecture.
• Technical Mastery: Expert-level proficiency in JavaScript, HTML/CSS, and ServiceNow-specific development tools (Studio, UI Builder, Service Portal).
• Government Experience: Proven track record of working within FedRAMP or similarly regulated government cloud environments.
• CMDB & ITOM: Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery, Service Mapping) within a public sector context.
• Soft Skills: Ability to work onsite in Columbus, OH, and lead technical work sessions with diverse stakeholder groups.

Required Certifications: at least 2 Sure

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) ITSM or ITOM preferred
• ITIL v4 Foundations

Preferred Certifications:

• ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)
• Security+ or similar cybersecurity certification