Senior ServiceNow Developer (FedRAMP) (811163)

Smartcloudsolution; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Smartcloudsolution is seeking a Senior ServiceNow Developer to deliver secure, FedRAMP-compliant solutions in a Columbus, Ohio environment. The role focuses on advanced development, platform governance, and collaboration with architects, PMs, and stakeholders.

You will lead code reviews, support monthly releases, and mentor junior developers, while maintaining comprehensive technical documentation and strong security practices.

Qualifications

• 5+ years of hands-on ServiceNow development experience.
• CAD/ CIS certification or equivalent experience.
• Strong understanding of secure development in regulated environments (FedRAMP).
• Experience supporting complex enterprise workflows, integrations, and release cycles.

Responsibilities

• Design, develop, implement, and enhance ServiceNow applications and integrations per enterprise standards.
• Build secure, scalable code following FedRAMP guidelines.
• Lead troubleshooting and root-cause analysis for platform defects and performance issues.
• Collaborate with architects and cross-functional teams to refine requirements and design options.
• Conduct and participate in code reviews and maintain quality across the team.
• Support monthly releases, regression testing, UAT, and platform stability efforts.
• Maintain technical documentation and architectural artifacts.
• Mentor junior developers and agency developers on best practices.
• Ensure governance, security, and enterprise vs. agency development responsibilities.
• Stay current on ServiceNow features and industry trends for reliability improvements.
• Contribute to process improvements and modernization of development methodologies.

Skills

ServiceNow dev

CAD/CIS

FedRAMP

API integrations

Secure SDLC

Communication

Tools

CAD/CIS tooling

Job description

Job Title: Senior ServiceNow Developer (FedRAMP)
Location: Columbus, Ohio

Role Overview

A critical technical role within the Enterprise Service Management team, responsible for delivering high-quality, secure, and compliant ServiceNow solutions in a FedRAMP-authorized environment. This position requires advanced development expertise, strong platform knowledge, disciplined SDLC practices, and the ability to collaborate closely with architects, project managers, business stakeholders, and cross-functional technical teams.

Key Responsibilities

• Design, develop, implement, and enhance ServiceNow applications, integrations, and custom solutions aligned to enterprise standards.
• Build high-quality, secure, and scalable code following best practices and FedRAMP compliance guidelines.
• Lead troubleshooting and root-cause analysis for platform defects, performance issues, and complex technical challenges.
• Collaborate with architects and cross-functional teams to refine requirements, evaluate design options, and ensure alignment with enterprise strategy.
• Conduct and participate in code reviews, providing constructive feedback and maintaining quality across the development team.
• Support monthly releases, regression testing, UAT cycles, and platform stability efforts.
• Maintain technical documentation, including workflows, test scripts, requirements, and architectural artifacts.
• Mentor junior developers and delegated agency developers, guiding them on best practices, development guardrails, and enterprise standards.
• Ensure compliance with platform governance, security, and RACI-defined responsibilities for enterprise versus agency development.
• Stay current on ServiceNow features, releases, and industry trends, applying modern approaches to improve reliability and performance.
• Contribute to continuous process improvements, coding standards, and modernization of development methodologies.

Required Skills

• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) – Developer-adjacent, module-specific, or similar
• 5+ years of hands-on ServiceNow development experience (Script Includes, Business Rules, Flow Designer, UI Policies, Client Scripts, API integrations, scoped apps)
• Strong understanding of secure development in regulated environments (FedRAMP/GCC High)
• Experience supporting complex enterprise workflows, ServiceNow integrations, and release cycles

Preferred Skills

• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) – Developer-adjacent, module-specific, or similar
• Excellent communication skills and ability to collaborate with technical and non-technical stakeholders

Years of Experience:

5+ years of hands-on ServiceNow development experience

Additional Notes

• This is a full-time on-site position, Monday-Friday, 8:00 AM-5:00 PM, with no remote or hybrid option.
• Must be a U.S. Citizen or possess a valid Green Card due to contractual obligations with ServiceNow FedRAMP regulatory requirements.
• Work performed within a FedRAMP-regulated ServiceNow instance.