Senior ServiceNow Developer | Req#4549

ActioNet, Inc.; Vienna (VA); On-site; USD 120,000 - 150,000; Full time

Job summary

ActioNet, Inc. is seeking a Senior ServiceNow Developer to lead the design and development of ServiceNow solutions. The role requires 5-7 years of experience in ServiceNow development, particularly in federal environments. Candidates must hold ServiceNow Certified System Administrator and Application Developer credentials, with Active Secret Clearance preferred. The developer will be responsible for building applications, executing Agile methodologies, and collaborating with various team roles to ensure smooth delivery of solutions.

Qualifications

• 5–7+ years of ServiceNow development experience.
• Experience in federal environments is strongly preferred.
• Active Secret clearance is required.

Responsibilities

• Design and build ServiceNow applications, modules, and workflows.
• Lead ServiceNow upgrades, patching, and module deployments.
• Execute user stories in Agile/Scrum methodologies.

Skills

ServiceNow Development

ITSM

ITOM

CMDB

REST/SOAP APIs

Agile/Scrum

Security Controls

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

Tools

Flow Designer

IntegrationHub

ATF

Job description

A Senior ServiceNow Developer is a technical lead responsible for designing, configuring, customizing, and integrating enterprise ServiceNow solutions in secure, compliant environments. Experience with ITSM, ITOM, CMDB, SecOps, HRSD, SPM, and custom scoped applications within FedRAMP and RMF‑aligned platforms preferred.

Senior developers are expected to own solution architecture, enforce development standards, mentor junior developers, and work closely with Product Owners, ISSOs, and DevSecOps teams to deliver mission‑critical workflows at scale.

Core Responsibilities

• Design & Development
• Build and customize ServiceNow applications, modules, workflows, and scoped apps
• Develop business rules, client scripts, UI policies/actions, Flow Designer automations
• Implement REST/SOAP integrations using IntegrationHub and MID Servers
• Lead ServiceNow upgrades, patching, and module deployments
• Perform code reviews and establish development and security standards
• Mentor junior and mid‑level developers
• Support RMF, FedRAMP, NIST security controls
• Participate in ATO and Continuous ATO activities
• Agile / SAFe Delivery
• Execute user stories in Scrum or SAFe Agile Release Trains
• Collaborate with Product Managers, Product Owners, and platform architects
• Support CI/CD pipelines and automated testing (ATF)

Required Skills & Qualifications

• Experience
• 5–7+ years of ServiceNow development
• Experience in federal environment strongly preferred
• Technical Skills
• ITSM, ITOM, CMDB, Service Catalog
• Flow Designer, IntegrationHub, ATF
• REST/SOAP APIs, data imports, Discovery
• Certifications (Typically Required)
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Additional module certifications (ITOM, SecOps, HRSD, PA) are a plus
• Clearance
• Active Secret

ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.