ServiceNow Administrator II

Resource Consultings Services Inc; The Woodlands (TX); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Resource Consultings Services Inc. is seeking a ServiceNow Administrator II in Spring, TX.

This hybrid role (3 days/week onsite) focuses on administering, maintaining, and architecting the ServiceNow platform to support new app rollouts and improve productivity. The candidate will own platform architecture, collaborate with business lines, and ensure best practices across incident, change, problem, asset, and catalog services.

Qualifications

• 3–5 years of relevant technology exp, including 2+ years Agile and/or ITIL exp and 3+ years ServiceNow application exp.
• Strong knowledge of ServiceNow components: Service Catalog, Change/Incident/Problem Management, Asset Management.
• Exceptional workflow design and implementation knowledge.
• Background integrating enterprise software systems with ServiceNow.
• Strong knowledge of web services integration (JavaScript, XML, HTML, AJAX, CSS).
• Intermediate JavaScript ability, including jQuery, Bootstrap, and/or AngularJS.
• Strong communication and project management skills.
• Bachelor's degree in Computer Science, Technology, Business Administration/related field preferred.

Responsibilities

• Administer and maintain the ServiceNow platform.
• Own architecture and implementation of platforms within ServiceNow.
• Partner with lines of business to deliver solutions while maintaining platform integrity and best practices.
• Propose effective processes and solutions to increase and enhance productivity.
• Recommend improvements to technical and functional designs where appropriate.
• Provide guidance to the ServiceNow team as needed.
• Manage multiple dataset updates and coordinate promotion across multiple instances.

Skills

Agile experience

ITIL experience

ServiceNow

Workflow design

Web services integration

JavaScript

jQuery

Bootstrap

AngularJS

Education

Bachelor's degree in Computer Science/Technology/Business

Technology certifications preferred

Tools

ServiceNow

XML

HTML

AJAX

CSS

jQuery

Bootstrap

AngularJS

Job description

Role: ServiceNow Administrator II

Location: Spring, TX (Hybrid 3 days/week)

Job Type: Full Time

Join a nationally recognized, employee- owned bank as a ServiceNow Administrator II, Responsible for the administration, maintenance, and architecture of the ServiceNow platform. As the subject matter expert, you'll ensure effective processes and solutions are implemented to facilitate new application rollouts and enhance productivity of existing ones.

What you'll do:

• Administer and maintain the ServiceNow platform
• Own architecture and implementation of platforms within ServiceNow
• Partner with lines of business to deliver solutions while maintaining platform integrity and best practices
• Propose effective processes and solutions to increase and enhance productivity
• Recommend improvements to technical and functional designs where appropriate
• Provide guidance to the ServiceNow team as needed
• Manage multiple dataset updates and coordinate promotion across multiple instances

What we're looking for:

• 3-5 years of relevant technology exp, including 2+ years Agile and/or ITIL exp and 3+ years ServiceNow application exp for systems development and maintenance
• Strong knowledge of ServiceNow components: Service Catalog, Change/Incident/Problem Management, Asset Management
• Exceptional working knowledge of workflow design and implementation
• Solid background integrating enterprise software systems with ServiceNow
• Strong knowledge of web services integration (JavaScript, XML, HTML, AJAX, CSS)
• Intermediate JavaScript ability, including jQuery, Bootstrap, and/or AngularJS
• Strong communication and project management skills
• Bachelor's degree in Computer Science, Technology, Business Administration/related field preferred
• Relevant technology certifications preferred