Service Writer

International Motors; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job summary

International Motors in Austin, TX is seeking a professional Service Writer to join our busy automotive service center. You will oversee service advisors, handle customer inquiries, and ensure accurate documentation.

The ideal candidate has strong communication skills, experience in service writing or advisory roles, and a track record in leadership. This full-time position offers growth opportunities in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Valid driver’s license and clean driving record are required.
• Experience as automotive service writer or service advisor is required; manager experience preferred.
• Deep understanding of automotive technology, service duties, and repair services required.

Responsibilities

• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Benefits

• Competitive salary


• Employee discounts


• Opportunity for advancement


• Paid time off


• Training & development

Benefits/Perks

• Careers Advancement Opportunities


• Flexible Scheduling


• Competitive Compensation

Job Summary

We are looking for a Service Writer to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Ensure repairs and maintenance tasks are completed in a timely manner


• Mentor employees on best practices for improving sales and customer service techniques


• Oversee day-to-day operations of the service department


• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred


• Valid state-issued driver’s license and clean driving record are required


• Successful completion of a pre-employment drug and background screening


• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred


• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required