Service Advisor

Meineke Car Care Centers, Inc.; Las Vegas (NV); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Meineke Car Care Centers, Inc. is looking for a dedicated Service Advisor to join our team in Las Vegas, Nevada. The ideal candidate will have excellent communication and customer relationship skills, along with previous management experience. You will manage a team, oversee operations, and ensure customer satisfaction.

Responsibilities include addressing customer inquiries, mentoring service professionals, and managing service department documentation. A high school diploma is required, with a preference for candidates holding a bachelor's degree.

Qualifications

• Minimum two years of experience as an automotive service writer or service advisor required.
• Valid state-issued driver’s license with a clean driving record required.
• Deep understanding of automotive technology, duties, and services essential.

Responsibilities

• Manage a team of automotive service professionals for high customer satisfaction.
• Ensure timely completion of repairs and maintenance tasks.
• Mentor employees on improving sales and customer service.

Skills

Communication skills

Customer relationship skills

Service writer capabilities

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required