Service Advisor

Lenzauto; Wisconsin; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Affordable insurance

401K with excellent match

Paid vacations and holidays

State of the art facility

Supportive work environment

Job summary

A leading automotive service provider in Wisconsin is looking for an experienced Automotive Service Writer. This role involves understanding vehicles to assist customers and technicians while selling maintenance services for optimal vehicle performance. The ideal candidate should possess a valid Driver’s License, computer knowledge, and excellent communication skills. The position emphasizes teamwork and a positive attitude, ensuring customer satisfaction in a dynamic work environment.

Qualifications

• Must have a valid Driver’s License.
• Good desktop computer knowledge and typing skills.
• Working knowledge of automobiles is preferred.
• Ability to work independently and within a team environment.
• Positive can-do attitude with a willingness to help.
• Team-oriented, flexible, and focused on maintaining the best customer service
• Working knowledge of automobiles preferred

Responsibilities

• Understand vehicles to assist customers and technicians.
• Sell vehicle maintenance services for proper performance.
• Consult with other service writers for customer satisfaction.
• Explain issues and options to customers.

Skills

Customer service skills

Verbal communication

Written communication

Team-oriented

Problem-solving

Desktop computer knowledge

Team environment

Positive attitude

Customer service

Automobile knowledge

Tools

None

Job description

What we offer you

• Competitive salary
• Great benefits; our insurance is affordable both for singles and family
• Our 401K has an excellent match!
• Paid Vacations and Paid Holidays
• State of the art facility under constant improvement
• Technicians and Managers that care and enjoy coming to work

Submit your resume knowing that your contact with us is completely confidential.

Automotive Service Writer Responsibilities

• Automotive writers must understand vehicles to assist customers and technicians.
• Selling maintenance of vehicles to ensure proper performance
• Assist and consult with other automotive service writers in working toward customer satisfaction.
• The service writer should be able to interact with customers, explaining any issues found with the vehicle, as well as the options the customer has to rectify the problems found.

Automotive Service Writer Qualifications

• Must have a valid Driver’s License
• Good desktop computer knowledge, and typing skills.
• Good verbal and written communication skills
• Ability to work independently and within a team environment
• Positive can-do attitude with a willingness to help
• Team-oriented, flexible, and focused on maintaining the best customer service
• Working knowledge of automobiles preferred.

Job Type: Full-time