Service Team Lead: Route Ops, Sales & Growth

Cintas; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Shari

Disability, Life and AD&D Insurance, 0

Paid Time Off and Holidays

Skills Development and Career Growth

Job summary

Cintas is seeking a Service Supervisor to lead our customer-facing service team, both on route and in-house. You will supervise staff delivering customer service, sales and delivery, while hiring and training the team to ensure top quality service.

This middle-management role oversees route efficiency, driver compliance and renewals, with emphasis on customer relationships and service excellence. The position requires DOT readiness and a strong safety mindset.

Qualifications

• High school diploma or GED required; a bachelor’s degree is preferred.
• Experience with customer service or sales is advantageous.
• Training or instructor experience is desirable.

Responsibilities

• Supervise the service team delivering customer service, sales, and pick-up/delivery.
• Hire, train, develop and evaluate staff to maintain high service levels.
• Oversee route structure, driver compliance, and customer relationships.
• Handle contract renewals and support continuous improvement in service quality.

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

Cintas is seeking a Service Supervisor to lead our customer-facing service team, both on route and in-house. You will supervise staff delivering customer service, sales and delivery, while hiring and training the team to ensure top quality service.

This middle-management role oversees route efficiency, driver compliance and renewals, with emphasis on customer relationships and service excellence. The position requires DOT readiness and a strong safety mindset.