Service Team Lead - Path to Service Manager

VIP, Inc.; Hillsborough (NH); On-site; USD 65,000 - 90,000; Full time

Job summary

VIP, Inc. is seeking a Service Manager II (SMII) to act as a development-ready leader within our automotive service teams. The SMII will emulate management standards, mentor staff, and drive an exceptional customer experience across all shifts.

The role emphasizes safety, program execution, and adherence to VIP policies. The position requires two years of related automotive service management experience, a valid driver's license, and commitment to VIP's service culture.

Qualifications

• Strong people management and leadership skills.
• Excellent verbal and written communication.
• Sound business sense with ability to analyze and prioritize.
• Strong organization and time management skills.
• Comprehensive understanding of automotive servicing industry.

Responsibilities

• Carry out all duties of the Assistant Manager position.
• Learn VIP processes and build an extraordinary team.
• Schedule the team to meet customer needs across all hours.
• Monitor communications and train staff on VIP programs.
• Ensure safety and regulatory compliance at the location.
• Coordinate with management on policy and performance reporting.

Skills

People management

Leadership

Communication

Time management

Organizational skills

Safety compliance

Automotive servicing knowledge

Education

Two-year college or technical school program

Job description

VIP, Inc. is seeking a Service Manager II (SMII) to act as a development-ready leader within our automotive service teams. The SMII will emulate management standards, mentor staff, and drive an exceptional customer experience across all shifts.

The role emphasizes safety, program execution, and adherence to VIP policies. The position requires two years of related automotive service management experience, a valid driver's license, and commitment to VIP's service culture.