Service Manager II: Automotive Leadership Track

VIP, Inc.; Maine; On-site; USD 60,000 - 85,000; Full time

Job summary

VIP, Inc. is seeking a Service Manager II (SMII) in Maine to develop and lead a service team while upholding VIP standards.

The role focuses on safety, onboarding, coaching, and ensuring high-quality customer experiences across all service operations. The SMII acts as a bridge to the Service Manager, preparing to assume leadership responsibilities and drive performance through structured coaching, LMS training, and certification programs.

Qualifications

• Two years related experience in automotive service management.
• ASE Certifications (C1, P2, G1) recommended
• Current, valid driver’s license in residence state; safety certifications may be required

Responsibilities

• Assist in managing daily operations and safety compliance.
• Learn VIP processes and lead a team to meet customer needs.
• Schedule and coordinate team to cover all operating hours.
• Coach staff through LMS and vendor training; ensure ASE certifications progress.
• Oversee facility, equipment maintenance, and cleanliness.
• Ensure adherence to ethics, regulations, and VIP standards.

Skills

People leadership

Communication

Operations management

Automotive servicing knowledge

Safety compliance

Education

Two-year college or technical school program

Equivalent education and experience

Job description

VIP, Inc. is seeking a Service Manager II (SMII) in Maine to develop and lead a service team while upholding VIP standards.

The role focuses on safety, onboarding, coaching, and ensuring high-quality customer experiences across all service operations. The SMII acts as a bridge to the Service Manager, preparing to assume leadership responsibilities and drive performance through structured coaching, LMS training, and certification programs.