Automotive Service Leader in Training

VIP Tires & Service; Houlton (ME); Hybrid; USD 55,000 - 75,000; Full time

Job summary

VIP, Inc. is seeking a Service Manager II (SMII) to support the Service Manager and develop into a future Service Manager leader. The SMII will learn VIP processes, build a high-performing team, and ensure safe, compliant operations that deliver an exceptional customer experience at the location.

The role emphasizes safety, coaching, scheduling, and collaboration with management. Strong ASE certification background and state licensing may be required where applicable.

Qualifications

• Two years related experience in automotive service management.
• Completion of two-year college or technical school program recommended.
• Or an equivalent combination of education and experience.
• ASE Certification C1 – Service Consultant required
• ASE Certification G1 – Maintenance and light repair recommended
• State Inspection License Required (where applicable)

Responsibilities

• Makes sure that workplace safety is Priority #1 and follows safety policies.
• Carry out all required duties and responsibilities of the Assistant Manager position.
• Learn VIP’s processes and be prepared to lead the team to deliver VIP programs.
• Schedule the team to meet customer needs across all hours of operation.
• Communicate with the team daily via huddles and store meetings.
• Train and deliver the 5 for 5 process to educate customers about vehicle conditions.
• Control dispatching and assignment of work orders to technicians.
• Attend off-site meetings and training sessions as needed.

Skills

People management

Leadership

Communication

Time management

Automotive servicing knowledge

Industry knowledge

Education

Two-year college or technical school program

Equivalent combination of education and experience

Job description

VIP, Inc. is seeking a Service Manager II (SMII) to support the Service Manager and develop into a future Service Manager leader. The SMII will learn VIP processes, build a high-performing team, and ensure safe, compliant operations that deliver an exceptional customer experience at the location.

The role emphasizes safety, coaching, scheduling, and collaboration with management. Strong ASE certification background and state licensing may be required where applicable.