Service Support & Scheduling Specialist

Reliable Medical; Brooklyn Park (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

Reliable Medical in Brooklyn Park, MN, is seeking a Service Support professional to deliver exceptional customer service and manage essential paperwork. The role involves answering customer calls, scheduling repairs, and handling service orders.

Candidates should possess strong communication skills, 2+ years in customer service, and proficiency in office equipment. A detail-oriented approach and the ability to adapt to changing priorities are key for success in this environment. Join us in ensuring customer satisfaction through effective collaboration!

Qualifications

• Minimum of 2 years in a customer service or administrative role.
• Proficient with standard office equipment.
• Excellent verbal communication and friendly telephone manner.

Responsibilities

• Answer customer calls and schedule appointments.
• Manage customer flow and provide prompt service.
• Create and complete service orders.
• Handle pricing for repair orders and collect payments.
• Enter repair work orders into the system and maintain records.
• Organize equipment repairs and prepare necessary paperwork.

Skills

Customer service

Administrative skills

Communication skills

Organizational skills

Education

High School or equivalent

Tools

Computers

Printers

Copiers

Fax machines

Job description

Reliable Medical in Brooklyn Park, MN, is seeking a Service Support professional to deliver exceptional customer service and manage essential paperwork. The role involves answering customer calls, scheduling repairs, and handling service orders.

Candidates should possess strong communication skills, 2+ years in customer service, and proficiency in office equipment. A detail-oriented approach and the ability to adapt to changing priorities are key for success in this environment. Join us in ensuring customer satisfaction through effective collaboration!