Service Scheduling & Customer Outreach Specialist

Young Mazda Riverdale; South Ogden (UT); On-site; USD 42,981,000 - 57,859,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off

Job summary

Youth Automotive Group is seeking a Customer Service Representative in Utah to handle outbound calls, schedule service appointments, and support the service team. If you enjoy helping customers in a fast-paced environment, this role offers growth in the automotive sector.

The position emphasizes strong communication, CRM proficiency, and the ability to work within a team while meeting daily targets. Full-time benefits include medical options, employee pricing, and family discounts across Young

Qualifications

• Strong communication and customer-facing skills.
• Experience in call center or sales is a plus.
• Proficient with CRM systems and tech tools.
• Able to work independently and in a team.

Responsibilities

• Make outbound/inbound calls to schedule service appointments and discuss offers.
• Deliver exceptional customer service to ensure satisfaction.
• Use CRM systems to track interactions and follow up.
• Answer inquiries and efficiently schedule service appointments.
• Thrive in a fast-paced call center and meet daily targets.

Skills

Customer service

Outbound calls

Communication skills

Teamwork

Goal oriented

Tools

CRM software

Job description

Youth Automotive Group is seeking a Customer Service Representative in Utah to handle outbound calls, schedule service appointments, and support the service team. If you enjoy helping customers in a fast-paced environment, this role offers growth in the automotive sector.

The position emphasizes strong communication, CRM proficiency, and the ability to work within a team while meeting daily targets. Full-time benefits include medical options, employee pricing, and family discounts across Young