Outbound Service Advisor - Growth & Benefits

Young Powersports of Layton; Layton (UT); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off

Job summary

Young Automotive Group in Layton, UT is hiring Customer Service Representatives / Outbound Call Specialists to schedule service appointments and support our service team. If you communicate well and thrive in a fast-paced environment, this is a solid long-term career opportunity in the automotive sector.

Responsibilities include calling customers, following up on maintenance, and using CRM systems to manage interactions.

Qualifications

• Experience in customer service, call center, or sales is a plus.
• Strong communication skills with a professional phone presence.
• Comfortable using technology and CRM systems.
• Ability to work independently and as part of a team.
• Interest in growth opportunities within the organization.
• Goal-driven with a positive attitude and strong work ethic.
• Ability to pass a background check and pre-employment drug screen.

Responsibilities

• Make outbound/inbound calls to customers regarding service appointments, reminders, and offers.
• Deliver exceptional customer service and maintain high satisfaction.
• Use CRM systems to track interactions and follow-up opportunities.
• Answer inquiries and efficiently schedule service appointments.
• Thrive in a fast-paced call center and meet daily targets.

Skills

Customer service

Call center

Sales experience

CRM familiarity

Team player

Growth mindset

Background check ready

Communication skills

Tools

CRM software

Job description

Young Automotive Group in Layton, UT is hiring Customer Service Representatives / Outbound Call Specialists to schedule service appointments and support our service team. If you communicate well and thrive in a fast-paced environment, this is a solid long-term career opportunity in the automotive sector.

Responsibilities include calling customers, following up on maintenance, and using CRM systems to manage interactions.