Automotive Service Outreach Specialist - Commission & Bonuses

Young Subaru; Ogden (UT); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Job summary

Young Subaru in Utah is hiring Customer Service Representatives / Outbound Call Specialists to connect with customers via calls, texts, and digital channels to schedule service appointments and follow up on maintenance needs. In a fast‑paced, team‑oriented call center, you will deliver excellent service, use CRM tools, and work to meet daily call and appointment targets.

The company emphasizes a family‑owned, people‑first culture with strong benefits, on‑site medical options, employee pricing,

Qualifications

• Previous experience in customer service, call center, or sales.
• Strong communication and professional phone presence.
• Proficient with CRM systems and technology.
• Able to work independently and as part of a team.
• Pass background check and pre-employment drug screen.

Responsibilities

• Make outbound and inbound calls to schedule service appointments.
• Deliver excellent customer service and satisfaction.
• Use CRM to track interactions and follow up.
• Answer inquiries and schedule appointments efficiently.
• Meet daily call and service targets in a fast-paced environment.

Skills

Strong communication

Phone etiquette

CRM software

Team player

Tech-savvy

Tools

CRM software

Job description

Young Subaru in Utah is hiring Customer Service Representatives / Outbound Call Specialists to connect with customers via calls, texts, and digital channels to schedule service appointments and follow up on maintenance needs. In a fast‑paced, team‑oriented call center, you will deliver excellent service, use CRM tools, and work to meet daily call and appointment targets.

The company emphasizes a family‑owned, people‑first culture with strong benefits, on‑site medical options, employee pricing,