Automotive Service Scheduler — Outbound Call Pro

Young Hyundai

Ogden (UT)

On-site

USD 17,000 - 24,000

Full time

9 days ago

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Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off

Job summary

You will join Young Automotive Group as a Customer Service Representative at our Young Hyundai/Genesis location in Utah. This role focuses on outbound and inbound calls, scheduling service appointments, and following up on maintenance needs in a fast-paced, team-oriented environment.

We value strong communication, reliability, and the ability to work with CRM systems to track interactions and opportunities.

Qualifications

Previous experience in customer service or call center environments is a plus.
Strong communication skills with a professional and friendly phone presence.
Comfortable using technology and CRM systems.
Ability to work independently and as part of a team.
Interest in growth opportunities within the organization.
Goal-driven with a positive attitude and strong work ethic.

Responsibilities

Make outbound/inbound calls to customers regarding service appointments, maintenance reminders, and special offers.
Deliver exceptional customer service while ensuring a high level of customer satisfaction.
Utilize technology and CRM systems to track customer interactions and follow-up opportunities.
Answer customer inquiries and efficiently schedule service appointments.
Thrive in a fast-paced call center environment while meeting daily call and service targets.