Outbound Service Rep: Customer Experience & Scheduling

Young Powersports XL; Centerville (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Job summary

Youth Powersports XL is seeking Customer Service Representatives / Outbound Call Specialists in Utah. If you’re a strong communicator who thrives in a call center, enjoys helping customers, and can work in a fast-paced, team-oriented environment, this is a great opportunity for you to build a long-term career in the automotive industry.

In this role, you’ll contact customers via calls, texts, and digital channels to schedule service appointments, follow up on maintenance needs, and support the

Qualifications

• Experience in customer service, call center, or sales is a plus.
• Excellent communication with a professional phone presence.
• Tech-savvy and comfortable using CRM systems.
• Ability to work independently and in a team.
• Interest in growth opportunities within the organization.
• Goal-driven with a positive attitude and strong work ethic.
• Able to pass a background check and pre-employment drug screen.

Responsibilities

• Make outbound/inbound calls to customers regarding service appointments, reminders, and offers.
• Deliver exceptional customer service and ensure high customer satisfaction.
• Utilize CRM to track interactions and follow-up opportunities.
• Answer inquiries and schedule service appointments efficiently.
• Thrive in a fast-paced call center environment and meet targets.

Skills

Customer service

Call center

Sales

Communication

Tech-savvy

Tools

CRM systems

Job description

Youth Powersports XL is seeking Customer Service Representatives / Outbound Call Specialists in Utah. If you’re a strong communicator who thrives in a call center, enjoys helping customers, and can work in a fast-paced, team-oriented environment, this is a great opportunity for you to build a long-term career in the automotive industry.

In this role, you’ll contact customers via calls, texts, and digital channels to schedule service appointments, follow up on maintenance needs, and support the