Service Scheduler & Office Support Pro

Rainsoftcarolinas; Wilmington (DE); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Growth & Stability

Positive Work Culture

Impactful Role

Job summary

Moore Water & Air, Inc. in Wilmington is looking for a motivated Service Scheduler / Office Assistant to join their team. This position involves front office support, appointment scheduling, customer service management, and administrative tasks.

The ideal candidate has a proactive attitude, strong organizational skills, and previous experience in an office or customer service role. Join a dynamic team that values growth, stability, and positive culture in the workplace.

Qualifications

• Strong organizational and multitasking skills are essential for this role.
• Effective written and verbal communication is required.
• Detail-oriented with a proactive attitude is a must.
• Dependability and self-motivation are key traits.

Responsibilities

• Provide front office support by greeting clients and answering calls.
• Schedule, confirm, and update service appointments efficiently.
• Manage customer inquiries and ensure high satisfaction levels.
• Maintain organized office files and documentation.
• Handle outgoing mail and perform accurate data entry.
• Use company scripts and protocols professionally.
• Assist with cross-functional tasks in a supportive environment.
• Prioritize and manage multiple responsibilities in a fast-paced setting.

Skills

Strong organizational and multitasking skills

Excellent written and verbal communication

Detail-oriented with a proactive attitude

Dependable and self-motivated

Comfortable using office technology and software

Team player who can also work independently

Previous experience in an office or customer service role

Job description

Moore Water & Air, Inc. in Wilmington is looking for a motivated Service Scheduler / Office Assistant to join their team. This position involves front office support, appointment scheduling, customer service management, and administrative tasks.

The ideal candidate has a proactive attitude, strong organizational skills, and previous experience in an office or customer service role. Join a dynamic team that values growth, stability, and positive culture in the workplace.