Service Scheduler & Office Admin — Customer‑Focused

Rainsoftcarolinas; Wilmington (NC); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Growth & Stability

Positive Culture

Career Advancement

Job summary

Moore Water & Air, Inc. in Wilmington, NC, is seeking a highly organized Service Scheduler / Office Assistant to support customer satisfaction and operational success. The ideal candidate will have strong multitasking skills and a proactive attitude.

This full-time position involves greeting clients, scheduling appointments, managing inquiries, and providing administrative support. Join a positive team culture and make an impact in a growing company!

Qualifications

• Previous experience in an office or customer service role is a plus.
• Must be comfortable using office technology and software.

Responsibilities

• Greet clients, answer calls, take messages, and direct inquiries.
• Schedule, confirm, and update service appointments.
• Manage customer inquiries and follow up on service requests.
• Maintain organized office files, records, and documentation.
• Handle outgoing mail, manage documents, and perform accurate data entry.
• Use company scripts to respond to customers.
• Assist with cross-functional tasks with the team.
• Prioritize and manage multiple responsibilities in a fast-paced setting.

Skills

Strong organizational and multitasking skills

Excellent written and verbal communication

Detail-oriented with a proactive attitude

Dependable and self-motivated

Comfortable using office technology and software

Team player

Job description

Moore Water & Air, Inc. in Wilmington, NC, is seeking a highly organized Service Scheduler / Office Assistant to support customer satisfaction and operational success. The ideal candidate will have strong multitasking skills and a proactive attitude.

This full-time position involves greeting clients, scheduling appointments, managing inquiries, and providing administrative support. Join a positive team culture and make an impact in a growing company!