Service Scheduler — Elevate Customer Care

Cornerstone Auto Group; Elk River (MN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Paid Training and Development

Paid Time Off (PTO)

Flexible Schedule 40 Hour Workweek

Career Path and Promotion Opportuities

Strayer Online College Education

Health care options with corporate con

Free health care option for employee

Dental Insurance w/Corporate Match

HSA

401K w/Corporate Match

Vision Insurance

Disability Insurance

Employee Assistance Program

Wellness Program with Fitness Discount

Employee Discounts on Auto Sales/Parts

Job summary

Cornerstone Auto Group in Elk River, MN is seeking a Service Scheduler to manage incoming calls and online leads, schedule service appointments, and support customers with warranties and pricing inquiries.

The role emphasizes professional communication, reliability in documentation, and the ability to multi-task in a fast-paced dealership setting. Flexible schedule and career growth opportunities are highlighted.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of customer service experience.
• Valid driver's license with a clean driving record.
• Ability to pass a pre-employment background check and drug screen.

Responsibilities

• Answer incoming calls and internet leads to schedule appointments.
• Make satisfaction calls regarding sales, warranties, pricing, and complaints; accurately document the response.
• Be proactive in scheduling recalls and required maintenance; document actions.
• Maintain a professional appearance and deliver courteous, efficient service.

Skills

Customer service

Communication skills

Computer skills

Multi-tasking

Education

High School Diploma or equivalent

Job description

Cornerstone Auto Group in Elk River, MN is seeking a Service Scheduler to manage incoming calls and online leads, schedule service appointments, and support customers with warranties and pricing inquiries.

The role emphasizes professional communication, reliability in documentation, and the ability to multi-task in a fast-paced dealership setting. Flexible schedule and career growth opportunities are highlighted.