Service Scheduler & Dispatcher (Tech Coordination)

KC Mechanical; Colchester (VT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Job summary

A leading commercial kitchen service company in Vermont is seeking an Admin / Dispatcher / Scheduler to enhance their office team. This role involves scheduling service calls, dispatching technicians, and maintaining customer communication. Ideal candidates will be strong communicators with experience in customer service or administration. Join a locally owned business that values team culture and offers full-time stability, along with competitive benefits including health insurance and 401(k) matching.

Qualifications

• Experience in call center, customer service, or office admin role.
• In-person availability in Colchester office.

Responsibilities

• Schedule service calls and dispatch techs throughout Vermont.
• Answer customer calls and update work orders.
• Monitor job progress and adjust schedules as needed.
• Communicate daily with technicians and parts managers.
• Keep things running smoothly and customers informed.

Skills

Friendly and clear communicator

Able to juggle multiple calls and tasks

Confident with basic computer systems

Positive, collaborative mindset

Job description

A leading commercial kitchen service company in Vermont is seeking an Admin / Dispatcher / Scheduler to enhance their office team. This role involves scheduling service calls, dispatching technicians, and maintaining customer communication. Ideal candidates will be strong communicators with experience in customer service or administration. Join a locally owned business that values team culture and offers full-time stability, along with competitive benefits including health insurance and 401(k) matching.