Office Admin Dispatcher Scheduler Support Our Tech Team

KC Mechanical; Colchester (VT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Job summary

A leading commercial kitchen service company in Vermont is seeking an Admin / Dispatcher / Scheduler to enhance their office team. This role involves scheduling service calls, dispatching technicians, and maintaining customer communication. Ideal candidates will be strong communicators with experience in customer service or administration. Join a locally owned business that values team culture and offers full-time stability, along with competitive benefits including health insurance and 401(k) matching.

Qualifications

• Experience in call center, customer service, or office admin role.
• In-person availability in Colchester office.
• Confident with basic computer systems and scheduling tools.
• In-person availability in Colchester office.

Responsibilities

• Schedule service calls and dispatch techs throughout Vermont.
• Answer customer calls and update work orders.
• Monitor job progress and adjust schedules as needed.
• Communicate daily with technicians and parts managers.
• Keep things running smoothly and customers informed.

Skills

Friendly and clear communicator

Able to juggle multiple calls and tasks

Confident with basic computer systems

Positive, collaborative mindset

In-person Colchester presence

Tools

Scheduling software

Job description

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Are you great on the phone, good under pressure, and looking for a role where your people skills really matter?

KC Mechanical, Vermont’s leading commercial kitchen service company, is looking for an Admin / Dispatcher / Scheduler to join our office team. You\'ll help coordinate technicians across Northern and Central Vermont, working closely with the rest of our scheduling and parts teams.

If you’ve worked in a call center, customer service desk, or office admin role and want a position with more ownership and real teamwork, this might be the perfect fit.

What You\'ll Do

• Schedule service calls and dispatch techs throughout Vermont
• Answer customer calls and update work orders
• Monitor job progress and adjust schedules as needed
• Communicate daily with technicians, parts managers, and other schedulers
• Keep things running smoothly and customers informed

We\u2019re Looking For

• Friendly and clear communicator (phone and email)
• Able to juggle multiple calls and tasks at once
• Confident with basic computer systems and scheduling tools
• Positive, collaborative mindset
• In-person availability in our Colchester office

Why Join Us

• Locally owned business, nearly 30 years strong
• Team culture: no egos, no micromanaging
• Medical, Dental, HRA, Life Insurance
• 401(k) with company match
• Paid time off and holidays
• Full-time, year-round stability

Apply today and bring your people skills into a role with more purpose, team connection, and growth potential.