Service Scheduler & Customer Care Specialist

Wheelers Family Auto Group; Marshfield (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401K w/ Match

Paid Time Off

Uniforms provided

Dental

Vision

Health Care

Disability & Life Insurance

Employee Discounts

Job summary

Wheelers of Marshfield with Wheelers Family Auto Group is seeking a BDC Representative to build strong customer relationships and coordinate vehicle service scheduling. This in-person role requires 40 hours weekly, Monday–Friday 9:00am–6:00pm with occasional Saturdays, in Marshfield, WI.

Responsibilities include answering inquiries, obtaining basic customer demographics, and serving as a telephone back-up. Benefits and a supportive team enhance this full-time opportunity.

Qualifications

• Experience in customer service or call center preferred.
• Strong computer skills and professional appearance.
• Must be at least 18 years old and US work authorized.

Responsibilities

• Build and maintain relationships with customers.
• Schedule service for vehicles and assist as telephone back-up.
• Record basic customer demographics and information.
• Answer product and service questions and maintain a professional appearance.

Skills

Customer service

Call center experience

Computer skills

Education

High school or equivalent

Job description

Wheelers of Marshfield with Wheelers Family Auto Group is seeking a BDC Representative to build strong customer relationships and coordinate vehicle service scheduling. This in-person role requires 40 hours weekly, Monday–Friday 9:00am–6:00pm with occasional Saturdays, in Marshfield, WI.

Responsibilities include answering inquiries, obtaining basic customer demographics, and serving as a telephone back-up. Benefits and a supportive team enhance this full-time opportunity.