Service Advisor

Wheelers Family Auto Group; Marshfield (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid training/certifications

Health benefits

Paid Time Off

401K with Match

Dental

Vision

Disability Insurance

Life Insurance

No Sundays

Job summary

Wheelers Family Auto Group in Marshfield, WI is seeking a Service Advisor to join our team. You will build and maintain strong relationships with customers, ensuring satisfaction and encouraging referrals.

Responsibilities include direct customer interaction, guiding service visits, and verifying repairs through spot checks to ensure quality. We offer paid training, solid benefits, and a supportive team environment.

Qualifications

• Leadership and organizational skills.
• Strong communication with customers and staff.

Responsibilities

• Build and maintain positive relationships with customers, prioritizing satisfaction and referrals.
• Interact directly with customers during service visits.
• Ensure service repairs are performed efficiently and correctly through spot checks.

Skills

Leadership

Communication

Organizational

Job description

Wheelers of Marshfield with Wheelers Family Auto Group is currently looking for a Service Advisor to join our team!

The day-to-day duties of this role include building and maintaining a strong relationship with customers.

Benefits

• Pay ranges based on productivity and experience
• Paid technician training and certifications
• State-of-the-art facility
• No Sundays & paid time off on major holidays
• Professional service advisors to work with
• Competitive health benefits
• Paid Time Off
• 401K w/ Match
• Dental
• Vision
• Health Care
• Short Term / Long Term Disability, Critical, Accidental, and Life Insurance

Responsibilities

• Creating and maintaining a positive relationship with customers, ensuring that department staff is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business
• Working directly with customers
• Ensuring that service repairs are performed efficiently and correctly by conducting spot checks on jobs

Qualifications

• Leadership and Organizational skills
• Strong communication skills are required to work with customers, employees

Valid driver's license

Knowledge of computers/electronics, automotive service and technology

Driven personality, eager to improve and able to work within and support internal teams

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws