Service Appointment Specialist (BDC) — Customer Engagement

Rhinelander Auto Group; Rhinelander (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid vacation and holidays

Paid training and continuing education

Supplemental insurance

Job summary

Rhinelander Auto Group is seeking a motivated BDC Service Representative to join our team in Rhinelander, WI. You will schedule service appointments by phone and computer, answer guest questions, and follow up after visits.

The role requires strong communication and computer skills and offers paid training, a positive work environment, and growth opportunities. We provide a supportive team, modern technology, and opportunities for advancement.

Qualifications

• Strong computer, communication, and phone skills are required.
• Previous experience is preferred but not required—we will train the right person.

Responsibilities

• Schedule vehicle service appointments by phone and computer.
• Answer guest questions about services.
• Follow up with guests after service visits.
• Multitask in a fast-paced, goal-oriented environment.

Skills

Computer skills

Communication skills

Phone skills

Job description

Rhinelander Auto Group is seeking a motivated BDC Service Representative to join our team in Rhinelander, WI. You will schedule service appointments by phone and computer, answer guest questions, and follow up after visits.

The role requires strong communication and computer skills and offers paid training, a positive work environment, and growth opportunities. We provide a supportive team, modern technology, and opportunities for advancement.