Service Scheduler & Administrative Coordinator

Elliott-Lewis | Sautter Crane | AA Duckett; Nazareth (Northampton County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive base salary

Annual raises

Annual bonuses

401k with match

Vacation time

Sick pay

Health insurance

Dental coverage

Life insurance options

Disability insurance

Job summary

Elliott-Lewis is seeking an Office Administrative Coordinator to support daily service operations, coordinating scheduling, dispatch, and customer communication. The role also handles purchasing, invoicing, and administrative follow-up to keep work organized and moving smoothly.

The ideal candidate seeks a long-term relationship and will join a full-time, non-exempt team within a Mechanical Services division, handling office tasks and cross-functional coordination with technicians and internal

Qualifications

• Strong organization and time management skills.
• Excellent written and verbal communication.
• Ability to coordinate across multiple teams.
• Attention to detail in scheduling, records, and invoicing.
• Familiarity with office software and processes.

Responsibilities

• Schedule service appointments and maintain accurate schedules.
• Answer calls, respond to inquiries, and route requests.
• Process new customer intakes and establish records.
• Coordinate COI requests and documentation.
• Support sales and service with customer information and follow-up.
• Order and track parts and equipment with vendors.
• Assist dispatch scheduling and update customers and technicians.
• Maintain service records and follow-up on outstanding items.
• Contact customers regarding invoices and update accounts.
• Assist with invoices, purchase orders, and daily admin tasks.

Skills

Organization

Time management

Prioritization

Phone etiquette

Customer service

Communication

Cross-team coordination

Attention to detail

Office software

Tools

Microsoft Dynamics GP

Job description

Elliott-Lewis is seeking an Office Administrative Coordinator to support daily service operations, coordinating scheduling, dispatch, and customer communication. The role also handles purchasing, invoicing, and administrative follow-up to keep work organized and moving smoothly.

The ideal candidate seeks a long-term relationship and will join a full-time, non-exempt team within a Mechanical Services division, handling office tasks and cross-functional coordination with technicians and internal