Service & Repair Order Coordination Specialist

Numotion; Aurora (CO); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

401k plan

Short-term and long-term disability

Life insurance

Résumé du poste

Numotion is seeking a customer-focused team member to handle service and repair requests and coordinate timely service delivery. You will manage orders through the processing system, release parts orders, and help resolve customer inquiries to improve satisfaction.

The role emphasizes strong communication and the ability to juggle multiple priorities in a fast-paced environment. A GED or high school diploma and at least one year of customer service experience are required.

Qualifications

• High school diploma or GED or equivalent.
• Minimum one year of customer service experience.

Responsabilités

• Assists customers with service and repair requests and maintains accurate data in the order processing system.
• Releases purchase orders for replacement parts and processes warranty/RA documentation.
• Responds to customer inquiries and complaints to improve satisfaction and turnaround times.

Connaissances

Customer service experience

Communication skills

Service order processing

Durable medical equipment knowledge

MS Office proficiency

Formation

High school diploma or GED

Outils

MS Word

Excel

PowerPoint

Outlook

Description du poste

Numotion is seeking a customer-focused team member to handle service and repair requests and coordinate timely service delivery. You will manage orders through the processing system, release parts orders, and help resolve customer inquiries to improve satisfaction.

The role emphasizes strong communication and the ability to juggle multiple priorities in a fast-paced environment. A GED or high school diploma and at least one year of customer service experience are required.