Service Production Lead & Team Coach

Rivian Automotive; Englewood (CO); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Rivian in Englewood, Colorado is seeking a Service Production Supervisor to steer the service center’s daily operations, directing vehicle flow from intake to final check and coaching technicians toward excellence.

You will remove roadblocks, ensure parts and tools are available, and foster a culture of collaboration and safety to deliver a high-quality service experience for Rivian owners.

Responsibilities

• Mentor, coach, and inspire a team of technicians to achieve high-performance and collaboration.
• Actively manage performance, provide feedback, conduct reviews, and understand each member's strengths.
• Oversee service workflows and ensure accountability across shifts and departments.
• Coordinate with Parts, Service Advisors, and support teams to eliminate bottlenecks.
• Drive a first-principles approach to problem-solving and continuous workflow improvements.

Skills

Leadership

Team management

Mentoring

Communication

Job description

Rivian in Englewood, Colorado is seeking a Service Production Supervisor to steer the service center’s daily operations, directing vehicle flow from intake to final check and coaching technicians toward excellence.

You will remove roadblocks, ensure parts and tools are available, and foster a culture of collaboration and safety to deliver a high-quality service experience for Rivian owners.