Service Process Coordinator - Core Operations

Citi; O’Fallon (MO); On-site; USD 40,000 - 47,000; Full time

Job summary

Citi in Ofallon, Missouri seeks a Service Process Coordinator 2 to perform basic assignments under direct supervision and support a range of products and services. You will apply attention to detail, handle basic desk-based filing tasks, and assist with risk-aware decisions consistent with policy.

The role requires a high school diploma and the ability to lift 30 lb banker boxes, with full-time hours and standard Citi benefits. This position emphasizes accuracy and adherence to procedures.

Qualifications

• Basic written, verbal and listening skills.
• Ability to lift and maneuver 30 lb banker boxes.
• Prior work experience in a related job providing understanding of policies and procedures.

Responsibilities

• Organizes, records, processes and services the production output of various, basic servicing activities.
• Works on basic projects under direct supervision.
• Supports a range of products/services.
• Applies knowledge of broad work area procedures and activities.
• Applies attention to detail and task accuracy.
• Responsible for scanning files into a computer application to validate accuracy while sitting at a desk.
• Assess risk in business decisions and support compliance with laws, rules and Citi's policies.

Skills

Attention to detail

Written and verbal communication

Lift 30 lb

Basic clerical skills

Education

High School diploma or equivalent

Job description

Citi in Ofallon, Missouri seeks a Service Process Coordinator 2 to perform basic assignments under direct supervision and support a range of products and services. You will apply attention to detail, handle basic desk-based filing tasks, and assist with risk-aware decisions consistent with policy.

The role requires a high school diploma and the ability to lift 30 lb banker boxes, with full-time hours and standard Citi benefits. This position emphasizes accuracy and adherence to procedures.