Service & Parts Team Lead — Drive Quality & Efficiency

Acme Electric Motor Inc; Rochester (MN); On-site; USD 60,000 - 70,000; Full time

Job summary

Acme Tools in Rochester, MN is seeking a Service Supervisor to lead the service and parts teams. You will train and evaluate staff, manage daily operations, and ensure cost-efficient service orders while upholding safety standards.

The role requires a strong mechanical background with knowledge of gas engines, electric motors, and electrical systems, plus the ability to interpret schematics and read production reports. Outdoor/indoor work and reliable attendance are expected.

Qualifications

• 3+ years of shop supervisory experience or 5+ years of general management experience.
• Associate degree or higher in a related field.

Responsibilities

• Train, appraise and supervise service/parts staff.
• Optimize service orders for cost efficiency and quality.
• Oversee daily operations: productivity, inventory, parts orders, interviews, and budgets.
• Schedule Parts Associates and Service Technicians to maximize productivity.
• Maintain technician proficiency and advise on motor repair/refurbishment techniques.
• Drive positive customer experiences and ensure quality work.

Skills

Shop supervision

Mechanical aptitude

Schematics reading

Written & verbal communication

Computer skills

Driver's license

Outdoor work

Attendance

Learn new software

Education

Associate degree or higher

Job description

Acme Tools in Rochester, MN is seeking a Service Supervisor to lead the service and parts teams. You will train and evaluate staff, manage daily operations, and ensure cost-efficient service orders while upholding safety standards.

The role requires a strong mechanical background with knowledge of gas engines, electric motors, and electrical systems, plus the ability to interpret schematics and read production reports. Outdoor/indoor work and reliable attendance are expected.