Service Partnerships & Compliance Manager

The Home Depot; Saint Paul (MN); On-site; USD 90,000 - 120,000; Full time

Job summary

The Home Depot is seeking a District Services Manager to drive Services sales growth by building strong partnerships between Service Providers and the Home Services organization. The role oversees the full lifecycle of Service Providers, from sourcing and onboarding to expansion and termination, working closely with the services operations team to ensure standards and compliance.

Key duties include managing provider performance, scheduling regular reviews, and guiding onboarding and go-live

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Responsibilities

• Drive customer experience improvements by addressing feedback and escalations.
• Oversee service provider performance, onboarding, and compliance.
• Coordinate store support and promotional events with providers.
• Lead training, field oversight, and monthly compliance reviews.

Skills

Negotiation

Conflict resolution

Customer service

Communication skills

Project management

Relationship building

Education

High school diploma or GED

Bachelor’s degree

Job description

The Home Depot is seeking a District Services Manager to drive Services sales growth by building strong partnerships between Service Providers and the Home Services organization. The role oversees the full lifecycle of Service Providers, from sourcing and onboarding to expansion and termination, working closely with the services operations team to ensure standards and compliance.

Key duties include managing provider performance, scheduling regular reviews, and guiding onboarding and go-live