Regional Services & Partnerships Lead

The Home Depot; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

The Home Depot is seeking a District Services Manager to drive Services sales by building and sustaining strategic partnerships with Service Providers within the Home Services organization. This role oversees provider lifecycle, onboarding, expansion, and compliance in collaboration with the services operations team.

Key duties include conducting partnership reviews, managing field oversight, and ensuring adherence to performance and customer-satisfaction standards, with significant travel and a

Qualifications

• Minimum education: high school diploma or GED.
• Preferred: bachelor’s degree in a related field.

Responsibilities

• 50% - Drive and manage partnerships with Service Providers to ensure performance and compliance.
• 25% - Conduct regular partnership reviews, analyze metrics, and align with Home Depot standards.
• 15% - Support store teams with provider relationships and escalations.
• 10% - Participate in training and admin activities to stay current on initiatives.

Skills

Relationship mgmt

Project management

Negotiation

Customer service

Communication

Compliance

Training

Education

High school diploma

Bachelor's degree preferred

Job description

The Home Depot is seeking a District Services Manager to drive Services sales by building and sustaining strategic partnerships with Service Providers within the Home Services organization. This role oversees provider lifecycle, onboarding, expansion, and compliance in collaboration with the services operations team.

Key duties include conducting partnership reviews, managing field oversight, and ensuring adherence to performance and customer-satisfaction standards, with significant travel and a