Service Operations Specialist

Any Hour Group; Oxnard (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Health benefits

401(k) retirement

Weekly pay

Company events

Paid time off

Paid training

Job summary

Any Hour Group seeks a Customer Outreach Specialist at Pacific Aire Home Services in Oxnard, CA. This part-time, on-site role focuses on handling calls, emails, and live chats, addressing inquiries, resolving issues, and coordinating with technicians to deliver smooth service experiences.

The position offers health benefits, retirement with company match, weekly pay, and paid time off, with room to grow within the organization.

Qualifications

• Pre-employment background check.
• Pre-employment drug screen.

Responsibilities

• Address inquiries, resolve issues, and schedule timely service for repairs, installations, or maintenance.
• Maintain accurate records of interactions and coordinate with service technicians to ensure seamless service experiences.

Skills

Customer service

Job description

Job Details:

Job Location: Pacific Aire Home Services - OXNARD, CA 93030, Position Type: Part Time, Salary Range: $18.00 - $22.00 Hourly, Travel Percentage: Up to 25%

Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.

We offer:

• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
• 401(k) retirement with company match
• Weekly pay with incentives and bonuses
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off
• Paid training
• And so much more...

Qualifications: Job Requirements:

• Pre-employment background check
• Pre-employment drug screen

There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.