Dispatcher

Pacific Aire Home Services; Oxnard (CA); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Weekly pay

Bonuses

Company events

Holiday pay

Paid time off

Paid training

Job summary

Pacific Aire Home Services in Oxnard, CA is seeking a full-time Dispatcher to coordinate service calls for our technicians. You will schedule appointments, assign field staff by location and expertise, and communicate with customers to provide updates.

This role emphasizes efficient routing, accurate record-keeping, and timely responses. We offer health benefits, a 401(k) match, weekly pay, and a supportive culture focused on growth and retention.

Qualifications

• Pre-employment background check.
• Pre-employment drug screen.

Responsibilities

• Coordinate and manage service calls for technicians.
• Schedule appointments and assign technicians by location and expertise.
• Communicate with customers and service personnel to provide updates and address issues.
• Maintain records of service calls and track job progress.
• Optimize routes to improve efficiency and ensure timely responses.

Job description

Job Details Job Location: Pacific Aire Home Services - OXNARD, CA 93030 Position Type: Full Time Salary Range: $20.00 - $24.00 Hourly Travel Percentage: None Pacific Aire Home Services is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business for over 30 years. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team. We are looking to bring on a full-time Inventory Specialist to join our team at Pacific Aire, to maintain the positive, can-do culture that will go above and beyond the expectations of our customers and to maintain our solid reputation in the community.

Position Overview:

As a Dispatcher, you'll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You'll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.

We offer:

• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
• 401(k) retirement with company match
• Weekly pay with incentives and bonuses
• Competitive Pay: $20.00-24.00 per hour
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off
• Paid Training
• And much more...

There is room to grow for the right candidate. We look forward to hearing from you!

Qualifications

Job Requirements

• Pre-employment background check
• Pre-employment drug screen